Need better support for users

I get very frustrated with the program. Email support is there. However, it can take from a day to a couple of days. I would rate the app better if when requesting customer support, I have requested a call back to clarify some things. I am disabled vet, and sometimes I can not get the right words in. However; the owner Dianne has failed to contact me via telephone with requests for clarifications.

michael37172 about Home Inventory, v3.6.0